Landscape design-build marketing
Marketing builtaround your designers,not your form fills
Design-build is not a dispatch business. One designer can only stand in one backyard a day, which means the number that decides your year is not how many leads arrive. It is how many of them were ever worth the drive.
★★★★★ 4.9 across 312 client reviews Backed by the 90-day guarantee
The design-build problem
The lead was never the bottleneck
Most marketing sold to landscape firms is borrowed from the trades. It is built for a business with a dispatch board, where the answer to a slow month is more calls, and where an extra job is an extra two hours on a truck that was going out anyway.
Design-build does not work like that. Every consultation you take costs a designer half a day once you count the drive, the walk-through, the measuring, the concept, the revision and the presentation. That cost lands whether the project signs or not. So an agency that doubles your form fills has not doubled your revenue. It has doubled your unpaid design hours.
We have watched firms with a full pipeline and a starving calendar for exactly this reason. The ads worked. The site converted. And the designers spent August driving to properties where the budget was a third of the smallest project the firm had ever built.
More traffic is the wrong lever. The right one is who gets through.
Every design-build account we run is built to raise the share of consultations that were worth taking, then shorten the distance between the first consultation and a signed contract. Sometimes that means spending less than you are now and putting the difference into the follow-up nobody is doing. It usually means saying a price out loud somewhere on your site, which most firms in this trade refuse to do.
Five things leak in almost every account we open:
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Unfiltered visits
Anyone with a backyard can book a designer. No budget question, no scope question, no lot check.
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Slow first reply
The impulse to redo a yard lasts about an evening. By morning they have three other firms booked.
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No price anywhere
Hiding the range does not protect the sale. It just moves the disqualification to the end of the consult.
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Dead proposals
A design-build decision takes months. Most firms follow up twice and then let the file go cold.
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Season-blind budget
Flat monthly spend across a year that is anything but flat, so the planning window gets underfunded.
The calculator below sizes the first of those five with your own numbers. Nothing is saved and nothing is sent — it runs entirely in your browser.
Free · runs in your browser
What is a consultation
actually costing you?
Designer hours are the constrained resource in a design-build firm, and almost nobody prices them. Put your own numbers in and the math below shows how many of those hours go into projects that never sign, what that is worth over a year, and the most you could rationally pay to book one qualified consultation.
Your numbers
Nothing here is stored, sent or remembered. Change anything and the results move immediately.
What that means
- Spent each year on consultations that never sign
- $82,620
- Hours a month on projects you never build
- 81
- Gross profit per designer hour
- $984
- Most you can pay to book one consultation
- $3,597
- Which is a ceiling per enquiry of
- $1,619
At 27 consultations a month, 20 of them end without a signed project. That is 81 designer hours a month, or $82,620 a year, spent on backyards you will never build.
Those last two figures are break-even ceilings, not targets — the point of knowing them is that they are almost always far higher than what firms are actually willing to bid. The Max CPL Calculator runs the same ceiling for any business model, and the Missed Call Calculator prices the enquiries that never reached a designer at all.
The method
How we run a
design-build account
The same six moves, in the same order, whether you build courtyards in Newport or full estate grounds in Rancho Santa Fe. What changes by market is the spend, the season and the creative — not the sequence.
Step 01
Qualify before the truck rolls
Every entry point gets a short set of questions that a serious buyer answers happily and a browser abandons: scope, rough investment range, property type, timing, and whether they own the place. Nobody gets a designer's calendar slot without clearing that bar.
The wording matters more than the questions. Framed as scheduling, it screens without insulting anyone. Framed as an interrogation, it costs you good projects along with the bad.
Step 02
Lead with the work, not the pitch
Nobody chooses a design-build firm off a services list. They choose off a yard that looks like the one they want. So the account runs on your own project photography — before and after, the same frame, the same time of day — cut into the formats each platform actually rewards.
We shoot it if you do not have it. A firm with fifty finished projects and no usable library of them is the most common thing we walk into.
Step 03
Put a number in public
An investment-range page is the single highest-leverage asset in this trade, and it is the one almost nobody will build. It does not have to quote a price. It has to say what a small, mid and large project has run, and what drives the difference.
Two things happen. Unqualified enquiries fall away before they cost a designer anything, and the ones that remain arrive already anchored, which is a very different conversation to have in a backyard.
Step 04
Answer instantly, then keep answering
A new enquiry gets a reply in seconds, not hours — AI voice picks up when your office cannot, an AI text goes out immediately, and the qualification questions run in that same thread. Speed is the cheapest advantage available in this trade because so few firms bother.
Then the long game: a design-build decision takes months, so the follow-up runs for months. Quotes that went quiet get worked, not archived. That is what the Diamond Shell platform is doing in the background.
Step 05
Buy the season, not the month
Design-build demand is not flat and neither should the budget be. The planning window is when the projects that fill your summer are decided, and it is the window most firms underfund because the calendar still looks quiet on the day the invoice arrives.
We set the spend curve against the search curve for your market specifically, then defend it, because the temptation to cut in the quiet months is exactly backwards.
Step 06
Measure contracts, not conversions
A form fill is not a result. Every enquiry is tracked through consultation, proposal and signature, so you can see which campaign produced the $180,000 project and which one produced forty people who wanted a quote on sod.
That record is what lets us cut spend without guessing, and it is the only reporting that survives a conversation with an owner who knows their own numbers.
Timing
The design-build year
Planning window Build season Second window Quiet
Homeowners decide on a summer yard in late winter. By the time crews are visibly busy, the projects filling that schedule were sold months earlier — which is why the planning window is where acquisition budget belongs, and why cutting spend in a quiet-looking February is the most expensive habit in this trade.
Autumn is the window most firms ignore entirely: cool-season planting, lighting, fire features and hardscape that people want finished before the holidays. December is not for acquisition at all. It is for working the proposals that went quiet in the spring, which costs nothing and closes more than a new campaign would.
Directional, and deliberately unnumbered. The real curve differs by market — Coachella Valley runs on a different calendar to the South Bay — so each regional page below carries the search seasonality for that cluster rather than a state-wide average.
What we actually do
Three parts, one system
Demand
Placed where design-build buyers actually decide, which is not only search.
- Google Ads and Performance Max on high-intent design and installation terms
- Meta and Pinterest, where a finished yard does the selling before anyone reads a word
- Local SEO and the Google Business Profile that carries your map-pack presence
- Retargeting built around the long decision cycle, not a seven-day window
Creative and site
The assets the ads need, plus the pages that turn a click into a qualified consultation.
- Project photography and video, shot on site
- Before-and-after sets cut for every placement
- Project pages, an investment-range page, and a qualifying enquiry flow
- Conversion work on the existing site, or a full rebuild where it is past saving
Intake and follow-up
The part that decides whether any of the above turns into signed contracts.
- AI voice answering after hours and whenever the office is on a site
- AI text on every enquiry inside thirty seconds, carrying the qualifying questions
- Multi-month proposal follow-up and dormant-quote reactivation
- Attribution from first click through to signed contract
The whole Diamond Shell platform is included with the engagement. See everything we run.
Free, no email required
Check your own numbers
Three calculators we built for the questions owners ask us most. No gate, no signup, nothing stored.
Missed Call Calculator
Design enquiries call. If the office is on a job walk, the caller does not leave a voicemail — they call the next firm. This prices that.
Open the calculator Tool 02Max CPL Calculator
The general version of the ceiling above. Work out the most you can pay for an enquiry and still make money at your close rate and margin.
Open the calculator Tool 03Marketing Scorecard
Twelve questions, weighted, no email gate. Tells you which of the five leaks above is costing you the most right now.
Take the scorecardWhere we work
Fourteen markets,
fourteen different jobs
A Coachella Valley firm selling outdoor rooms to second-home owners and a Southeast LA firm selling hardscape to families on a budget are not running the same business, and they should not be running the same account. Each page below carries the click prices, the competing advertisers and the seasonality for that market specifically.
Coachella Valley
Resort and second-home budgets, outdoor rooms and pools, and remarkably few firms advertising against you.
Palm Desert · La Quinta · IndioCoastal Orange County
Newport carries the project values and the rest of the cluster carries the volume. They need separate campaigns.
Irvine · Newport Beach · Huntington Beach · Santa AnaSouth Orange County
Large lots, ocean views and canyon estates. Some of the highest project values anywhere on this list.
Mission Viejo · Laguna Niguel · Lake Forest · Aliso Viejo · San Clemente · Dana Point · Laguna BeachSan Diego
A near year-round install season and a full metro's worth of demand, with its own competitive picture entirely.
San Diego · Chula Vista · La Jolla · Encinitas · CoronadoConejo Valley
Big lots and real fire-wise budgets. Defensible-space work is a line item here, not an upsell you have to argue for.
Thousand Oaks · Westlake Village · Agoura Hills · Newbury Park · CalabasasWest Los Angeles
The highest tickets and the highest click prices on this list. Won on specificity and portfolio, never on volume.
Santa Monica · Culver City · Beverly Hills · West Hollywood · Los AngelesVentura County Coast
Ojai and Camarillo carry the project values. Coastal Oxnard is a different buyer again, on a separate media market.
Ventura · Oxnard · Camarillo · OjaiSanta Clarita Valley
Newer tract homes with blank backyards. A genuine design-build market at mid-range tickets and low competition.
Santa Clarita · Valencia · Newhall · Saugus · Canyon Country · Stevenson RanchSouth Bay
Long Beach volume and Palos Verdes ticket inside one cluster. Running them off one campaign wastes both.
Torrance · Gardena · Long Beach · Hermosa Beach · Rancho Palos Verdes · Seal BeachNorth Orange County
1960s to 80s tract suburbia at scale, with yards now on their second or third life and owners who have the equity.
Anaheim · Fullerton · Orange · Garden Grove · Brea · Yorba Linda · Buena Park · CypressSan Gabriel Valley
Old housing stock and high household income in the same postcode. Rare, and unusually good for design-build.
Pasadena · Arcadia · El Monte · West Covina · Diamond Bar · GlendaleInland Empire
The cheapest clicks in the state and enormous volume. Turf conversion and rebate work is the way in.
Riverside · San Bernardino · Fontana · Chino · MenifeeSoutheast LA County
Dense, close in, and the oldest housing on this list. Mid-range hardscape moves here better than full design-build.
Whittier · Downey · Santa Fe Springs · La Mirada · Bellflower · ArtesiaBay Area
The highest click prices in the country and entrenched competition. Worth the spend only at the top of the market.
San Francisco · San Jose · San MateoKeep reading
Two questions worth an answer
How to stop wasting designer hours on tire-kickers
The qualifying questions that screen without offending, where in the flow to ask them, and what happens to close rate when a firm finally does.
GuideWhat design-build leads actually cost
Cost per enquiry by channel for design-build work, why the cheap ones are usually the expensive ones, and how to read a cost per lead against your own margin.
The guarantee
If you are already spending on Google or Meta, we will beat your current cost per acquired customer inside 90 days or keep working at no fee until we do. Same offer mix, same season, apples to apples.
Common questions
Straight answers
for design-build firms
We already get plenty of enquiries. What would you actually change?
Probably not the volume. In a firm with a full inbox and a thin calendar, the problem is almost always the filter and the follow-up, so that is where we start: a qualifying flow on every entry point, an investment-range page so people self-select before they cost you a designer, and a follow-up sequence that runs for the length of an actual design-build decision rather than a fortnight.
In several accounts the first thing we have done is reduce spend and put the difference into intake. It is a strange pitch for an agency to make and it is usually the right one.
How do you qualify without scaring off a good project?
By framing it as scheduling rather than screening, and by asking for a range instead of a number. Someone planning a serious project expects to discuss investment and finds it reassuring when a firm does. Someone who has not thought about money at all leaves, which is the outcome you wanted.
The one rule we hold to: never disqualify silently. Anyone who does not fit gets a genuinely useful response, because a homeowner priced out this year is often a referral or a client the year after.
How long before this shows up in signed contracts?
Intake and tracking go live within about two weeks, and that alone usually moves the number, because enquiries you were already paying for stop slipping. Consultation quality tends to shift inside the first 30 days, since the qualifying flow starts working the moment it is on.
Signed contracts lag, and honestly so. Design-build cycles run months, so the campaigns you turn on in February are filling a summer schedule. The guarantee runs a full 90 days for the same reason — one good month can be luck, a quarter is a number.
Do you handle the photography and video?
Yes, and in this trade it is usually the highest-return thing we do first. Landscape marketing lives or dies on the work being visible, and most firms have a phone-camera archive with no befores, inconsistent framing and nothing shot in usable light.
We shoot on site: before and after from matched angles, drone where the property earns it, and short cuts sized for each placement. It becomes the ad library, the project pages and the sales collateral your designers carry into consultations.
Do you only work in the regions listed above?
Those are the markets we know at street level, where we can tell you what competitors are advertising and what clicks cost before you have spent a dollar. That local knowledge is worth real money, so we lead with it.
The system itself is not regional though. If you build in Phoenix or Austin or Denver we can run it — we will just be honest on the call that the first 60 days include learning your market rather than arriving already knowing it.
What does it cost, and who owns what you build?
Management fees depend on scope, market and how much rebuilding the account needs. Media spend is separate and always paid directly by you, on your own card, in your own accounts. Engagements run in 90-day blocks and then go month to month.
You own everything: ad accounts, creative, photography, landing pages and your contact database. If we part ways it walks with you. The one exception is the Diamond Shell platform, which is our software — keep it on a separate subscription or take a full export of your data and go.
Next step
Thirty minutes.
No pitch deck.
We will look at what you are spending, what your designers are spending their hours on, and where the two stop lining up. You can go run it yourself afterwards. Plenty of firms do.
★★★★★ 4.9 across 312 reviews No obligation · Usually booked 1-2 days out
