Services
Everything that turns
spend into revenue
Five ad platforms, the creative to feed them, the site they land on, and the system that answers every lead. Measured against one number: what it costs you to win a customer.
★★★★★ 4.9 across 312 client reviews Usually booked 1-2 days out
How this is measured
One number, not a dashboard of them.
Impressions, reach and engagement are inputs. They tell you the machine is running, not that it is working.
Every service below is bought for the same reason and reports against the same figure: what it costs you to acquire a paying customer, and whether that figure is going down.
Cost per customer
Media spend divided by customers acquired. The number the work is judged on.
Speed to lead
How long a lead waits. Under a minute, or you are paying for someone else's customer.
Close rate
What happens after contact. We work the offer and the follow-up, not just the ads.
Attribution
Which source produced the invoice. Tracked from click through to paid.
Done for you
What we run
Full-stack customer acquisition for service businesses and e-commerce brands doing $1M+. You do not have to take all of it.
01 · Demand
Paid media
Built, tuned and managed daily. Creative made for offers, not awards.
- Google Ads, YouTube, Local Services Ads (LSA), Shopping and Performance Max
- Meta Ads across Facebook and Instagram
- Yelp Ads built off competitor analysis, so you are not paying to sit under them
- TikTok Ads with native creative that earns attention rather than buying it twice
- Daily management, weekly reporting, monthly strategy
02 · Conversion
Creative and site
The assets the traffic lands on. Most accounts leak here, not in the auction.
- Video production, shot on site, so you have real footage instead of stock
- Website work, from conversion fixes through to a full rebuild
- Landing pages and offers written to convert, then tested against each other
- Ad creative produced in volume and refreshed before it fatigues
03 · Compounding
The long game
The work that lowers cost per customer over quarters rather than weeks.
- SEO and AIO, ranking in search and in the AI answers people now ask first
- Growth coaching on offer, pricing and close rate, not just the ads
- Content built around what buyers actually search before they call
- Quarterly review of what to keep, cut and scale
Use our tools
Diamond Shell
The whole operation in one place. AI answers, texts and follows up on every lead, then the platform books it, quotes it, contracts it and collects the payment.
AI that works the lead
Nothing sits
- AI CRM calls you the moment a form lands, then bridges you to them
- AI Voice answers 24/7 as team backup or your full front desk
- AI SMS texts every lead inside 30 seconds
- AI Email runs the long follow-up
- AI Automations chase quotes, carts and dormant customers
See everything
One source of truth
- Tracking and attribution on calls, forms and orders
- Pipelines that track every opportunity by stage
- Every call recorded, transcribed and scored
- Reporting that ties spend to invoices, not to clicks
Run the business
Book it and get paid
- Booking with calendars that sync to Google, Microsoft and Calendly
- Contracts, invoices and payments without leaving the platform
- Two-way SMS and email from one inbox, with bulk sends
- Desktop, tablet and phone apps for you and your team
- Live in about a week, not a quarter
Included at no extra cost with any agency engagement
The guarantee
Lower your customer costin 90 days or we work for free
For businesses already spending on Google or Meta. We rebuild the funnel, rewrite the ads, and manage the accounts until we beat your current cost per acquired customer. If we haven't in 90 days, we keep working at no fee until we do.
No mystery
How the work runs
The order matters. Fixing the leak before opening the tap is why the number moves inside a quarter.
-
01
Audit
We go through your accounts, your close rate and what a customer is worth. You get the findings whether you hire us or not.
Week 0 -
02
Plug the leak
Tracking, AI call handling and follow-up go live first, so the leads you already pay for stop slipping through.
Weeks 1 to 2 -
03
Open the tap
Campaigns rebuilt and launched across the channels that suit your offer, with creative made for it.
Weeks 2 to 4 -
04
Compound
Enough conversion data to bid properly, then the long game work that keeps pulling the number down.
Day 60 onward
Where we have done this before
Industries
Nationwide, for every service we offer. These have their own playbooks and coverage pages.
Before you ask
Straight answers
Do I have to take all of it?
No. Most engagements start with one or two channels plus the platform, because that is where the number moves fastest.
We will tell you on the call which parts we think you need and which you can leave for later.
Can I buy the platform on its own?
Yes. Diamond Shell runs as a standalone subscription with your team using it. It is also included at no extra cost with any agency engagement, so if you are considering both, the agency route is the cheaper way to get it.
Do you do one-off projects?
Website builds and video shoots, yes. Media management, no. A campaign needs someone watching it for the account to keep improving, and a month of management is not long enough to be worth either of our time.
What if I already have an agency?
Take the call anyway. You will get an outside read on your accounts and your cost per customer, which is useful whether you stay put or not.
If they are doing well we will say so.
Who owns what we build?
You own the ad accounts, the creative, the landing pages and your contact database. If we part ways, it walks with you.
The one exception is the Diamond Shell AI CRM, which is our own software. You can keep it running on a separate subscription, or we hand you a full export of your customer data.
Next step
Bring your accounts.
We'll bring the plan.
Thirty minutes. You leave knowing where the money is going, whether you hire us or not.
★★★★★ 4.9 across 312 reviews No obligation · Usually booked 1-2 days out